Take a risk
We have a moneyback guarantee.
At Bruno, we believe wine is about more than just what’s in the bottle. It’s about the stories you share, the moments you savor, and the unexpected joy of discovering a wine that feels like it was made just for you. But let’s be honest—trying a new wine can feel like a gamble, especially when you’re stepping outside your comfort zone.
That’s why we’ve decided to take the pressure off your shoulders and put our wine where our mouth is—literally. Bruno now offers a limited money-back guarantee. Yep, you read that right. If you don’t love your Bruno wine, we’ll refund all or part of your order.
Why We’re Doing This
We get it— you've never heard of us. We're not in retail stores. And our name doesn't start with Chateau. But we also know that choosing a $55 bottle of Pinot Noir (or a crispy bubbly, or a round and luscious Sauvignon Blanc) can feel like a leap. We want you to take that leap with confidence, knowing that we’ve got your back.
This policy isn’t about gimmicks or tricks. It’s about trust. We believe in the wines we make, and we’re confident you’ll love them too.
How It Works
Here’s the lowdown on our no-stress guarantee:
- Tried the wine but didn’t love it? Let us know. If all you got from us was that single bottle, we'll refund you the bottle (minus shipping costs). If you want to save on the shipping return, we can also offer you store credit.
- Multi-bottle orders? If you’ve got unopened bottles left and don't want them for whatever reason, we’ll issue a refund when they’re returned.
Unfortunately, we cannot offer this guarantee on more than 1 opened bottle because some people are savages.
We’ve kept it simple because we know you have better things to do than wrestle with complicated policies. All we ask is that you let us know within 30 days of your order and tell us what didn’t work so we can improve.
To initiate the process, please reach out to hey@bruno.wine and send us a picture of the open bottle in question.
Why It Matters
At Bruno, we’re not here to be just another wine brand. We’re here to redefine what wine can mean for a new generation of drinkers. By offering this guarantee, we’re taking the risk out of trying something new and making it easier for you to discover wines you’ll truly love.
So go ahead, pour a glass of Bruno wine, and drink boldly. Whether you’re celebrating something big, binge-watching your friend’s Italy trip on Instagram, or sitting by the pool with sunscreen in your eyes, we want Bruno to be part of those moments—and we’re willing to bet you’ll love what’s in the bottle. If you don’t, well, you’ve got nothing to lose.
Ready to Take the Leap?
Explore our wines and find your next favorite bottle here. And remember, we’re with you every sip of the way.
Cheers to drinking boldly,
Bruno